Exchange Rules:
1. Every transaction undergoes a mandatory automatic AML screening. If the risk level of incoming funds exceeds the established thresholds, the exchange is suspended, and the funds may be temporarily frozen until the AML/KYC procedure is completed in accordance with the AML/KYC Policy.
2. The user must be aware of the risks and be fully responsible for the cryptocurrency being sent; therefore, the user must verify the risk score before initiating the exchange, either independently or by contacting the Service’s customer support.
3. New order is active for 60 minutes; after that, the systеm automatically deletes it. The exchange rate is fixed during the service working hours after receiving the 4-th confirmation in the Bitcoin network. Details — fixing terms. If you have made the payment, but your order has been deleted, please contact the technical support service via a dialog box on the site or in Telegram.
4. Order payout time takes from 2 to 24 hours (during the working hours of the exchanger).
5. If the issuing bank charges an additional fee for replenishing the bank сard, this fee will be charged to the user.
6. The exchanger uses the following cryptocurrency exchanges as a price oracle: binance.com, bitexbit.com, bitstamp.net, htx.com. Orders are hedged by market order.
7. More details about the instructions for exchange can be found here.
9. Requests for any changes to the order (details, contact information, etc.) are carried out exclusively by e-mail, which was specified in the order.
