Rules by direction:
The rate is fixed at the time of creation of the order for 30 minutes.
Orders are processed on average 5-15 minutes, the maximum payment time can be 4 hours.
If the order is not paid within 15 minutes, the status of the order is changed to deleted, if your order is deleted to restore contact the administrator @crybex_support.
In order to track the status of your application, we recommend using our bot. Link to bot and instructions.
More detailed exchange instructions can be found here.